Returns & Exchanges

At Rouse Home, we want you to be completely satisfied with your purchase. If a piece does not perfectly complement your space, we offer a 30-day return policy for most items in their original condition and packaging.

1

Initiate Your Request

Contact our dedicated concierge team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and receive specific shipping instructions.

2

Prepare Your Item

Carefully repackage your item in its original factory packaging with all protective inserts, manuals, and accessories included to ensure it arrives back safely.

3

Ship the Package

Affix the provided shipping label or use a traceable carrier of your choice to send the item back to our designated warehouse facility.

4

Inspection and Refund

Once our warehouse team inspects the item to confirm its original condition, we will issue a refund to your original payment method, minus applicable restocking and shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing